As mentioned in our terms of service, we limit technical support to our area of expertise. The above mentions are guidelines: Drenlia provides support on licensed Windows and Mac operating systems as well as some popular installed applications. Drenlia does not offer technical support for any in-house application or self-developed software but rather will evaluate on a case by case basis if there is opportunity to provide assistance. Tip: searching the Internet may have the answer to your question. It is our recommendation that you do an initial investigation prior to contacting a Drenlia Technical Support Engineer.